Company - OPTIFASHION
Required Experience - 3+ years of experience as an optometrist in the UAE
Location - Abu Dhabi, United Arab Emirates
Job Description
Designation: Optometrist
Functional Area: Optical/ Ophthalmology/ Sales
Industry Type: Medical/ Healthcare/ Optical
Responsibilities:
> Welcome, greet, and provide excellent customer service in a genuine and friendly manner to all customers from the moment they enter the store;
> Conduct eye exams (including RTA eye tests) using optometric equipment and general diagnostic interpretation;
> Prescribe, fit, and adjust eyeglasses, contact lenses, and recommend appropriate vision care;
> Operate other optical equipment for eye health diagnostic and consultation;
> Handle medical insurance claims and other documentation;
> Collect and record relevant customer information in the CRM system;
> Ensure all customer inquiries and complaints are handled promptly and in a professional way and escalated to senior team members if needed;
> Keep the eye test room, equipment, and tools in perfect condition, clean and organised;
> Participate, whenever needed, in inventory/stock management and after sales procedures;
> Participate in relevant training and comply with the company’s operational standards.
Requirements:
> In-depth knowledge and applied understanding of best practices in optometry and related diagnostic;
> Strong interpersonal skills to ensure flawless customer experience in person, over the phone, and through email;
> Excellent communication skills and English language abilities;
> Willingness to learn and continuously develop professional competency;
> Confidence, professionalism, and teamwork at all times.
Desired Candidate Profile
Qualification: Valid Degree in Optometry
Candidate Country: Any Nationality
Job Period: Full Time
Licence: HAAD
Language: No Mentioned
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